Below is a summary of Methven Primary School’s preferred communication methods including an extract from our concerns procedure.
Website
We hope that you find our website www.methven.school.nz an informative tool to discover and learn about our wonderful school. If you spot an error within our website or have a suggestion for additional content please don’t hesitate to contact Michelle Bungard .
Hero
Methven Primary School uses Hero to send notices, newsletters, message alerts and reminders to school families.
School Newsletters
A whole school newsletter is published every second Wednesday, starting week one of each term. This covers details of what is coming up in the next few weeks, important dates to take note of, any general information, as well as a Community Section.
Newsletters are loaded onto the school website and a PDF is sent out to parents/caregivers via Hero. Please let the office know if you require a printed copy.
School Dairies
Mahuri & Piwakawaka children use a diary to communicate between home and school, especially regarding home learning. Please check this daily.
Our Facebook page is seen as a way for us to share school happenings with the wider Methven community. The majority of posts will showcase activities that have already taken place, a complementary form of communication to our regular updates in the Snowfed newspaper. Message My Way is our main tool to send alerts and reminders to our school family.
Assemblies
Whole school assemblies are held once a fortnight, normally in the Mt Hutt College Hall. Parents are welcome to attend. Assembly dates/times can be found in the School Newsletter and are published on our event calendar.
Community Surveys
From time to time we survey members of our community to gather feedback and ideas over a whole range of school related topics. When we do this we mostly use a Microsoft product called Forms. When we invite you to participate in a survey you will be sent an email link that will take you directly to the survey.
Reporting
Throughout the school year a variety of Collaborative Conferences, On-line Reporting, Informal Interviews, and Curriculum opportunities are held for parents/caregivers. More information of these reporting methods can be found on our website.
Board of Trustees
Board of Trustees meetings are usually held twice a term (week 4 & week 8) in the school staff room commencing at 7:00pm. Everyone is welcome to attend these meetings. Meeting dates are published on our event calendar.
Complaints Procedure
No discussion on any complaints involving pupils or staff should take place in the presence or hearing of pupils. A full complaints procedure is available from the School Office, but a summary of the process is highlighted below for your reference:
Pupil Complaints
If you have a complaint about a pupil or pupils, you should refer your complaint to your child’s classroom teacher. If the action or response does not satisfy your concern, please refer your complaint to the Junior or Senior Associate Principals.
Teacher Complaints
In the event of a complaint about a teacher, you must first make an effort to discuss the problem with the teacher concerned before you approach the Junior or Senior Associate Principal or Principal.